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Our privacy policy
This privacy policy only covers Foster Denovo’s website. It sets out:
- what information we may collect from you;
- who is collecting it;
- why we are collecting it;
- how we will use the information collected;
- who we will share the information with;
- how long we will keep your information;
- what effect this will have on you;
- do we send data outside of the EEA;
- what you should do if you wish to complain;
- what you should do if you want us to delete your information
- what you should do if you wish to stop receiving information from us; and
- other information.
Foster Denovo uses and protects any information that you give when using this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
What information may we collect from you?
We do not automatically capture or store personal information, other than logging your IP address and session information such as how long your visit lasted and the type of browser used. This is recognised by the web server and is only used for system administration purposes and to provide statistics, which we use to evaluate how the site is used. We also use Google Analytics.
From time to time, we may collect the following information:
- full name, company name and job title;
- contact information including email address;
- demographic information such as postcode, preferences and interest; and
- other information relevant to customer surveys and/or offers.
For example, if you wish to take advantage of specific services that we offer, such as attending an event or subscribing to our publications we will ask you for your preferred method of contact.
Who is collecting your information?
Foster Denovo Limited is part of Foster Denovo Group Limited. Foster Denovo Limited is authorised and regulated by the Financial Conduct Authority (FCA) in respect of Designated Investment Business, Home Finance Activity and Non-investment insurance products. You can check this on the Financial Services Register by visting the FCAs website – https://register.fca.org.uk/s/ or by contacting the FCA on 0800 111 6768. Our FCA reference number is 462728.
How and why will we collect your information?
We will only ask you to provide us with a limited amount of personal information needed to provide the service you are interested in, for example where you:
- decide that you would like to book a meeting with one of our financial advisers; or
- sign up to receive our latest newsletters or publications; or
- complete a survey on our website; or
- attend an event.
How will we use the information we collect?
Where we provide personal information, we will only use it to deliver the services you have requested, for example to attend an event.
We require this information to understand the latest needs and provide you with a better service, and in particular for the following reasons:
- for internal record keeping;
- to use the information internally to improve our products and services;
- to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; and
- to contact you for market research purposes from time to time, we may contact you by email, phone, fax or mail. We may use the information to customise our contact with you according to your interests.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you would like us to do so.
Who will we share information with?
We will not sell, distribute or lease your personal information to third parties, or third party organisations outside of the Foster Denovo Group of companies, unless we have your permission or are required by law to do so.
How long will we keep your information?
We keep your personal information in line with set periods calculated using the following criteria:
- how long you have been a customer with us, the types of products or services you have with us, and when you will stop being our customer;
- how long it is reasonable to keep records to show we have met the obligations we have to you and by law;
- any periods for keeping information which are set by law or recommended by regulators, professional bodies or associations; and
- any relevant proceedings that apply.
If you would like more information about how long we will keep your information for, please contact us at info@fosterdenovo.com.
What effect will this have on you?
We hope that the collection of data will have no effect on you other that the delivery of the service you have requested by taking the time to complete your details on our website.
Do we send data outside the EEA?
We will only send your data outside of the European Economic Area (‘EEA’) to follow your instructions or to comply with a legal duty.
What you should do if you wish to complain?
You can contact us if you are unhappy with how we have used your personal data by writing to the Data Protection Officer at:
2nd Floor, 20 St Dunstan’s Hill, London, UK, EC3R 8HL.
You also have the right to complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Or call the ICO helpline on 0303 123 1113, or visit the website https://ico.org.uk/concerns/.
What you should do if you want us to delete your information?
If you believe that any information we are holding about you is incorrect, incomplete, or you want us to delete your information, please write to the Data Protection Officer at the above address or email info@fosterdenovo.com as soon as possible. We will promptly correct any information found to be incorrect and or delete your information, unless we are required by law to keep it.
What should you do if you wish to stop receiving emails from us?
You can opt out of all marketing emails from us at any time by sending an email to info@fosterdenovo.com.
Other Information
Access
You can ask us what data of yours we are processing, the reason we are processing it, what personal data is involved and who we have sent data to. You have the right to request access to any of your personal data being processed by us. On request we will provide you with an initial copy of the data we may hold about you whether in paper or electronic format free of charge. Any subsequent copies we may change you a fee to cover our administration costs.
If you would like a copy of the information we hold about you, please write to the Data Protection Officer, Foster Denovo Limited, 2nd Floor, 20 St Dunstan’s Hill, London, UK, EC3R 8HL
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Our Cookie policy
Effective Date: 01-Nov-2022
Last Updated: 01-Nov-2022
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Necessary
| Cookie | Duration | Description |
|---|---|---|
| PHPSESSID | session | This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors. |
Functional
| Cookie | Duration | Description |
|---|---|---|
| __atuvc | 1 year 1 month | AddThis sets this cookie to ensure that the updated count is seen when one shares a page and returns to it, before the share count cache is updated. |
| __atuvs | 30 minutes | AddThis sets this cookie to ensure that the updated count is seen when one shares a page and returns to it, before the share count cache is updated. |
Analytics
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| uvc | 1 year 1 month | Set by addthis.com to determine the usage of addthis.com service. |
| at-rand | never | AddThis sets this cookie to track page visits, sources of traffic and share counts. |
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
Performance
| Cookie | Duration | Description |
|---|---|---|
| _gat | 1 minute | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
Advertisement
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| loc | 1 year 1 month | AddThis sets this geolocation cookie to help understand the location of users who share the information. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
Others
| Cookie | Duration | Description |
|---|---|---|
| ms-uid | 1 year | No description available. |
| xtc | 1 year 1 month | No description |
Manage cookie preferences
Cookie Settings
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
© Foster Denovo All Rights Reserved
Foster Denovo Limited is registered in England and Wales Reg No. 05970987. Registered office: Ruxley House, 2 Hamm Moor Lane, Addlestone, Surrey, KT15 2SA. Foster Denovo Limited is authorised and regulated by the Financial Conduct Authority. FCA Reg No. 462728. You can check this by visiting the Financial Services Register on the Financial Conduct Authority’s website: http://www.fca.org.uk/. The Financial Conduct Authority does not regulate taxation and trust advice and some aspects of buy-to-let mortgages. Some of the fees we charge may be subject to VAT, but we’ll let you know in advance if this is applicable. VAT No. 904 450 842. The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK. If you click on a link and leave the Foster Denovo website, we cannot be held responsible for the content of the external website.
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